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Support Autopilot

A bot definition mirrored from botdirectory.ai, contributed by jessethanley. Read it before you run it: it was written by someone else and is not reviewed here.

The prompt

Set up a new bot for me in its own dedicated chat that helps run customer support. Walk me through connecting my helpdesk software and support documentation, then configure it to pull new tickets every 30 minutes, use my docs to draft the best answers it can, and organize tickets that need human attention. Ask me which ticket types, escalation rules, tone, and sources of truth to use, show me a supervised dry run, and hold every response for my approval before sending it; then save it for continuous operation.
Contributor
jessethanley
Added upstream
2026-08-17

Mirrored 2026-08-20. A bot brief tells software what to do on your behalf. Check what it asks for access to before you hand it any.

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