LearnGrok← Grok Bot directory
SuccessZendeskSlack
Support Queue Pass
A bot definition mirrored from botdirectory.ai, contributed by ericzakariasson. Read it before you run it: it was written by someone else and is not reviewed here.
The prompt
Set up a new bot for me on an hourly schedule. Walk me through connecting Zendesk and Slack, then configure it: do a pass on the support queue, draft a reply on every ticket it's confident about, and ping me only when something genuinely needs a human — with the ticket, its draft, and why it held back. Drafts stay drafts until I approve the bot to send its easiest category. Ask me for our tone and the topics it must never answer alone, then save it.- Contributor
- ericzakariasson
- Added upstream
- 2026-08-17
- On botdirectory.ai
- https://botdirectory.ai/bots/support-queue-pass/
Mirrored 2026-08-20. A bot brief tells software what to do on your behalf. Check what it asks for access to before you hand it any.
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